Thursday 25 October, 2.00pm – 5.00pm
Take the uncomfortable feeling out of assisting customers with ‘bums and tums’ complaints by attending this pre-conference workshop. Designed to get to the bottom of questioning techniques so that customers aren’t so uncomfortable when discussing such sensitive topics, the workshop will be followed by an accredited assessment which will meet your QCPP refresher training requirements.
Facilitators: Kelly Danvers, Business Support Officer, The Pharmacy Guild of Australia, Queensland Branch; Linden Pirrone, Workplace Trainer/Assessor, The Pharmacy Guild of Australia, Queensland Branch
Time & Date: 2.00pm – 5.00pm, Thursday 25 October
Venue: Ocean Room, Sea World Resort
Cost: $50 for conference delegates / $80 for non-conference delegates (includes afternoon tea)
Inclusions: Afternoon Tea